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OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be inaccurate. Customer will use its reasonable endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the process described in Section 15. If Client disputes a billing, the billing needs to proceed to be paid promptly nonetheless OHQ will certainly credit or reimburse Customer if it is later on reasonably identified by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the invoice was inaccurate and the Client is entitled to a credit history or refund.
Such revisions might consist of, without constraint, adjustments for the Membership Costs or Usage Fees for OHQ Paid Providers, adjustments to the use allocations included in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such modification will certainly take result after practical advance composed notification is provided to Consumer (for instance, by being uploaded to the OHQ Web Site), other than that any kind of such alteration that affects a Selected Paid Solution will put on Customer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ offers notice of such alteration to Consumer based on Section 16.8.
If Customer does not end its usage of any affected Selected Paid Service prior to the efficient date of such revision, Customer will certainly be considered to have actually accepted such revision with respect to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will offer Customer with sensible advance notification of no much less than thirty (30) days and Customer will certainly be given the choice of picking a new Prices Strategy from then-current prices strategies used by OHQ.
For avoidance of question, this paragraph does not relate to adjustments to the Rate Checklist, which are attended to in Section 7 (short term virtual receptionist).1. Consumer represents that all details offered by Consumer and its callers to OHQ (including, without restriction, all contact information and details relating to Client's Bank card) is precise, up-to-date and full at the time it is offered to OHQ
Customer must in any way times conform with all laws, laws, requirements and codes appropriate in connection with its use OHQ Offerings and the Customer's supply of its item and services to its customers. Consumer will not utilize any type of OHQ Offerings to take part in, or to motivate or aid others to engage in, any kind of prohibited or deceptive tasks.
If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Consumer will certainly sustain the appropriate Registration Cost for the new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Requested Discontinuation Date, or needs to Customer not state an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be preserved and the OHQ Offerings available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit rating will be kept by OHQ for future use by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Adhering to termination of any type of OHQ Solution, OHQ will not be liable at all for answering phone calls, taking or supplying messages, or executing any kind of other tasks about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Client's accessibility to the Account.
(e) Complying with discontinuation of any OHQ Solutions, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might require that Client pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Information collected by OHQ from Client and its callers may be made use of, disclosed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Web Site ("") and as may be modified once in a while.
The Controller hereby selects the Processor with regard to processing tasks carried out during the stipulation of receptionist services. OHQ and Client recognize and concur that the Processor is subject to the following commitments: The Cpu shall adhere to the pertinent Data Security Regulations and need to: (a) just act on the composed directions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that individuals refining the information are subject to a task of self-confidence; (c) use its finest efforts to guard and secure all individual data from unsanctioned or unlawful processing, consisting of (but not restricted to) unexpected loss, destruction or damage; (d) make certain that all processing fulfills the requirements of the GDPR and relevant Information Security Regulation; (e) ensure that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous consent of the Controller; inform the Controller of any kind of intended changes worrying Sub-Processors; they apply a written agreement containing the same information security responsibilities as set out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Data Defense Laws, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in supplying subject accessibility and permitting information subjects to exercise their civil liberties under the Information Protection Laws.
The Controller shall carry out appropriate and suitable onboarding and due diligence look for all Processors, with a full assessment of the necessary Data Protection Legislation demands. The Controller shall verify that the Cpu has ample and recorded processes for data violations, information retention and data transfers in position. The Controller shall acquire proof from the Cpu as to the: (a) confirmation and integrity of the staff members utilized by the Processor; (b) any certificates, accreditations and policies as described in the onboarding process; (c) technical and operational procedures made use of in protecting the Personal Information; and (d) procedures in area for permitting information topics to exercise their civil liberties, including (however not limited to), subject access requests, erasure & correction treatments and constraint of processing steps.
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