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OHQ's records suffice evidence of a fee that is payable unless they are shown to be inaccurate. Consumer will certainly utilize its reasonable endeavours to alert OHQ of any type of invoice conflict within fourteen (14) days of receipt of an invoice, adhering to the process described in Section 15. If Customer disputes a billing, the billing must proceed to be paid in a timely manner nonetheless OHQ will certainly attribute or refund Client if it is later on reasonably determined by OHQ or according to the disagreement resolution procedure laid out in Section 15 that the billing was incorrect and the Consumer is qualified to a credit rating or refund.

Such alterations may include, without restriction, adjustments to the amounts of the Subscription Costs or Use Costs for OHQ Paid Providers, adjustments to the usage allocations included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such alteration will certainly work after sensible advancement written notification is supplied to Consumer (for example, by being published to the OHQ Web Site), except that any kind of such modification that impacts a Selected Paid Service will put on Customer beginning at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ provides notice of such modification to Customer based on Section 16.8.

If Customer does not end its use any type of damaged Selected Paid Solution before the reliable date of such modification, Consumer will be deemed to have concurred to such alteration relative to such Selected Paid Service. (b) If a Rates Strategy selected by Customer is ceased, OHQ will certainly give Client with sensible advance notification of no less than thirty (30) days and Client will be offered the alternative of picking a brand-new Pricing Plan from then-current prices strategies provided by OHQ.

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For evasion of doubt, this paragraph does not use to adjustments to the Price List, which are addressed in Section 7 (remote virtual receptionist).1. Client represents that all info offered by Consumer and its callers to OHQ (consisting of, without limitation, all call details and information regarding Client's Bank card) is accurate, current and full at the time it is offered to OHQ

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Client needs to whatsoever times abide by all legislations, guidelines, standards and codes appropriate in connection with its usage of OHQ Offerings and the Client's supply of its services and product to its callers. Customer will not utilize any OHQ Offerings to participate in, or to encourage or assist others to participate in, any illegal or illegal activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Customer will sustain the applicable Registration Cost for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Requested Termination Day, or must Client not mention an Asked for Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will be maintained and the OHQ Offerings available to Customer up until the last day of the Final Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Use Credit history will be maintained by OHQ for future use by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be accountable whatsoever for answering phone calls, taking or supplying messages, or executing any type of various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Consumer's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Services, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Consumer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Details collected by OHQ from Client and its customers might be made use of, divulged and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Website ("") and as might be changed periodically.

The Controller hereby assigns the Processor relative to processing activities undertaken during the stipulation of receptionist solutions. OHQ and Customer recognize and concur that the Cpu is subject to the complying with commitments: The Processor shall abide by the pertinent Information Protection Rules and need to: (a) only act on the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) make sure that people refining the information are subject to a task of self-confidence; (c) use its finest efforts to safeguard and protect all individual data from unauthorised or unlawful handling, including (yet not restricted to) unexpected loss, destruction or damage; (d) ensure that all handling satisfies the demands of the GDPR and associated Information Defense Legislation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any designated modifications worrying Sub-Processors; they apply a written agreement having the exact same data protection responsibilities as set out in these Terms; comprehend that any kind of failure on the component of the Sub-processor to abide by the Information Defense Regulation, the Cpu remains completely accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject access and allowing data subjects to exercise their civil liberties under the Data Protection Rules.

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The Controller shall execute ample and suitable onboarding and due diligence checks for all Processors, with a complete assessment of the required Information Security Regulation demands. The Controller shall verify that the Cpu has appropriate and recorded processes for information violations, data retention and data transfers in position. The Controller will acquire proof from the Processor as to the: (a) verification and integrity of the employees used by the Cpu; (b) any certificates, certifications and policies as described in the onboarding process; (c) technical and operational measures made use of in guarding the Personal Data; and (d) procedures in area for permitting information topics to exercise their legal rights, including (but not limited to), subject gain access to requests, erasure & rectification procedures and constraint of handling steps.